“Conflict is any situation in which your concerns or desires differ from those of another person.”

  – Thomas-Kilman

 Most employees have learned how to handle conflict from their environment, i.e., parents, siblings, relatives and friends.  Whether relying more on fight or flight, they have never been formally trained in how to effectively work through situations where their desires differ from those of another person.

Diane will help your individuals, teams, departments and organization learn the skills necessary to manage conflict in a healthy way.  She will facilitate the development of skills in the following areas:

  • Identifying your preferred and least preferred conflict style
  • How to develop team norms that keep the group on task
  • How to communicate more effectively with those that drive you crazy
  • Learn how to start a creative conversation that gets results and maintains the relationship
  • How to gain consensus in a group that is highly conflicted
  • How to equalize power when in a power struggle

You can contact Diane Amundson & Associates for more information regarding scheduling and programs related to team building:

Diane Amundson & Associates
24456 County Road 9
Winona, Minnesota 55987
Phone: (507) 452-2232
FAX: (507) 452-0090
Email: diane@dianeamundson.com
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